Roberts Technology Solutions is a growing IT solutions provider to small and medium-sized businesses in the Cedar Rapids/Iowa City Corridor. We consistently strive to provide the most responsive support for a variety of IT needs across a broad range of industries. We seek to improve our services with new team members who not only have the required skills but who are a good team fit, exhibit a positive attitude, and value partnerships with our clients.
If you match the following profile, we want to talk to you:
- Enjoy variety in your daily job
- Excellent adaptability
- Strong problem-solving and research skills
- Eager to learn and are open-minded
- Excellent communicator
- Enjoy challenging opportunities which will utilize and expand your skill set
We are always seeking team-oriented and enthusiastic people to join our team and offer a great opportunity to work in a growing environment.
Open Job Postings:
Role Overview and Responsibilities
A System and Network Administrator at RTS Technology Solutions is responsible for managing, maintaining, and optimizing IT infrastructure for our clients. This role ensures the reliability, security, and performance of servers, networks, and related systems to support business operations.
Key Responsibilities
- Install, configure, and maintain servers, workstations, and network devices.
- Monitor system and network performance, troubleshooting issues and implementing solutions promptly.
- Administer user accounts, permissions, and access rights across platforms.
- Ensure data security through regular backups, patch management, and implementing cybersecurity best practices.
- Manage firewalls, VPNs, and other network security measures.
- Conduct regular audits and assessments to maintain compliance with company policies and industry standards.
- Collaborate with other RTS staff to support project initiatives and resolve technical challenges.
- Document procedures, configurations, and system changes for reference and continuity.
Qualifications
- Degree in Computer Science, Information Technology, or related field, or equivalent experience.
- Proven experience in system administration and network management.
- Strong knowledge of Windows operating systems, as well as networking protocols and hardware.
- Proficiency in virtualization, cloud services, and cybersecurity principles.
- Excellent problem-solving skills and attention to detail.
- Effective communication and teamwork abilities.
This position at RTS offers the opportunity to work in a dynamic environment, contributing directly to the stability and growth of our client’s technology infrastructure.
Full-time
In person
Pay: $60,000 to $90,000
Apply now and become an essential part of our MSP team, where your growth and success matter!
IT Support Intern at Local Managed Service Provider (MSP)
Kickstart Your IT Career with Hands-On Experience!
Are you currently pursuing a 2-year degree in Information Technology, Computer Science, Network Administration, or a related field? Ready to translate your classroom knowledge into real-world skills? Join our dynamic team as an IT Support Intern at our excellence driven Managed Service Provider (MSP) and gain practical experience which will set you apart in today’s tech industry!
What You’ll Do:
- Work alongside experienced IT professionals on real projects
- Assist with technical support, system monitoring, and network troubleshooting
- Participate in cybersecurity initiatives and client service operations
- Learn industry-standard tools, best practices, and documentation processes
What We’re Looking For:
- Currently enrolled in a 2-year degree program in IT or a related field
- Strong interest in technology and problem-solving
- Basic technical knowledge (hardware, software, networking)
- Excellent communication and teamwork skills
Why Join Us?
- Develop key skills and build your professional resume
- Grow your industry network and explore future career opportunities
- Work in a supportive, fast-paced environment
Ready to launch your IT career? Apply now and become an essential part of our MSP team, where your growth and success matter!
Are you driven to help others with their technology for the sense of accomplishment and joy of doing it, all while learning new things? If so, you may have what it takes to be an RTS team member.
RTS Technology Solutions, Inc (RTS) is an IT Solutions provider in the Cedar Rapids/Iowa City Corridor. We provide solutions for the IT needs of small to mid-sized companies in the Corridor so they can focus on their business instead of the challenges of their IT.
The mission of an IT Support Specialist is to
- Confidently assist clients to understand their request
- Troubleshoot, diagnose, and resolve all issues related to the technology devices.
- Be involved in providing proactive and reactive support for a client’s needs regarding
- Networks
- Desktops
- Laptops
- Applications
- Phones
- Tablets
- provide detailed documentation of the task
An IT Support Specialist is expected to have advanced knowledge of
- Windows operating systems
- Intermediate knowledge of
- Networking
- Windows domain environments.
Finally, it is crucial to be able to communicate clearly and effectively with clients and team members.
Key Criteria/Requirements
- Experience handling diverse customers, including customers from differing industries, company sizes, and organizational culture
- Experience working as part of a tight team – relying on others and having others rely on you
- Experience working in an environment where you are trusted to work independently at times and be self sufficient
- Experience working with multiple levels of clients and colleagues, from executives to hourly associates
- Experience working with a growing team
- Experience managing multiple priorities
- Experience focusing on the details
- Willingness to learn from staff mentors to develop professionally
Local candidates only.
Job Type: Full time
Compensation: $35,000 - $55,000/year plus benefits
Please submit a cover letter and resume through the form on this page https://www.robertstechs.com/careers/
Successful candidate will manage a wide range of Windows based servers, troubleshoot support issues, install new hardware and software, and support several ancillary systems. Clear and effective communication with clients and team members is essential, as is the ability to work independently.
Position responsibilities:
- Manage and support Microsoft 365 and Azure/Entra multi-tenant environments
- Administrator Windows Server environments (Server 2012 – Server 2025), both physical and virtual (VMware)
- Provide network support, including firewall, router, VLANs, and wireless configurations
- Perform software and hardware installations
- Troubleshoot and resolve hardware/Windows Server Operating system issues
- Monitor and analyze system performance
- Assist in backup/data recovery strategies
- Other duties as assigned
Minimum Qualifications:
- 3 - 4+ years of experience as a fulltime System Administrator
- Active Directory experience
- Working knowledge of DNS and DHCP
- Experience with Group Policy
- Ability to multitask and prioritize work in a fast paced, dynamic environment
- Strong analytical, research, and problem-solving skills
- Moderate lifting (up to 80 lbs.) is required in the course of the day-to-day work
- Experience with 3 or more of the following technologies:
- Microsoft SharePoint
- Microsoft IIS
- Microsoft 365
- Microsoft Azure/Entra
- AWS
- VMware vSphere 6
- iSCSI SAN technologies
- SQL
- Network management
- VLANS
- Firewall/Routers – WatchGuard, Cisco, HPE Aruba
Preferred Qualifications:
- 4+ years of experience as a fulltime System Administrator
- Experience with 6 or more of the above technologies
- Work with Small/Medium Business a plus
Job Type: Full-time, In person
Pay: $60,000.00 - $95,000.00 per year
Are you driven to help others with their technology for the sense of accomplishment and joy of doing it? If so, you may have what it takes to be an RTS team member.
Roberts Technology Solutions, Inc (RTS) is an IT Solutions provider in the Cedar Rapids/Iowa City Corridor. We provide solutions for IT needs for small to mid-sized companies in the Corridor so they can focus on their business instead of the challenges of their IT.
The mission of a Technician (all levels) is to confidently assist clients to understand their request, troubleshoot, diagnose, and resolve all issues related to the technology devices. A Technician will be involved in providing proactive and reactive support for a client's needs regarding their networks, desktops, laptops, servers, applications, phones, tablets, and email and provide detailed documentation of the task. A Technician is expected to have advanced knowledge of Windows operating systems, as well as intermediate or higher knowledge of networking and Windows domain environments. Finally, it is crucial to be able to communicate clearly and effectively with clients and team members.
Key Criteria/Requirements
- Experience handling diverse customers, including customers from differing industries, company sizes, and organizational culture
- Experience working as part of a tight team - relying on others and having others rely on you
- Experience working in an environment where you are trusted to work independently at times and be self sufficient
- Experience working with multiple levels of clients and colleagues, from executives to hourly associates
- Experience working with a growing team
- Experience managing multiple priorities
- Experience focusing on the details
- Willingness to learn from staff mentors to develop professionally
Local candidates only.
Job Type: Full time
Please submit a cover letter and resume through the form on this page.
If you would like to apply for an open position, click on the postings above and fill out the form one this page. If you feel you fit in our organizations even though there are no current openings, send your resume to jobs@robertstechs.com and we will keep it on file for the next open position.
